Google Feedburner Service is Spamming our Subscribers
If you’re subscribed to our Green Collar Tech feed. We apologize. For some time, all our subscribers have been getting duplicate emails from feedburner. Instead of getting a single email with the latest post, they all get all our posts -around 50 total.
I can’t get any help. There is no support for the service. So now I’m writing this post with a trackback so it appears on their blog in hopes a reader might pick up the story and share with someone at Google on the Feedbruner team. How anyone else could figure out how to prod support in this way is beyond me.
If you’re one of our students that has been taught to use this service to provide email subscriptions, we’d like to hear from you. If everything is working for you, it probably will continue to operate correctly.
— Problem synopsis (cross posted in feedburner, google group -only source for help) —
About once a week (actually randomly) all of our subscribers receive all of our posts. Each time it happens we piss off and lose subscribers. I don’t blame them since they all get around 50 duplicates every week.
When we signed up for the service it worked fine. All users got just the latest post within about 4 hours. That was kewl. Now I need to find a replacement service for about a dozen websites.
This all started when we were forced to transfer our feed. Initially all our subscribers were lost. Now they all get randomly spammed by Google / Feedburner with our brand-not kewl.
If this happens with google apps it will put us out of business. How do we connect with someone that a. knows about this issue and b. knows how to fit it or knows of a simpler “pay” service with support?
Thanks in advance!
— End Problem synopsis —
Again, if you’re being affected, we apologize for the inconvenience.
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